Participant support

At The Boot Camps at University of Sydney, supporting our participants is at the top of our list. That is why we make ourselves available through various avenues like virtual office hours, email, phone, and a dedicated #Slack channel so you can get on-demand help from instructors, your fellow classmates, and support staff whenever you need it.

Preparing you with a new set of hard skills isn’t our only priority. Through the program, you gain access to wide-ranging participant support as well as job support to equip you with the necessary soft skills to stand out in the job market, including:

  • Live office hours
  • Portfolio reviews
  • Technical interview training
  • Resume and social media profile support
  • Virtual tech panels
  • One-on-one career coaching
  • Soft skills training
  • Participant surveys for weekly feedback
  • Quarterly project demo days
  • Access to class recordings
  • Attendance and homework tracking
  • Customisable tools and templates

Participant success

To help you along the intensive boot camp journey, participants have a Success Manager on site to provide support with pre-launch preparation, trainer management, on-boarding, and classroom coordination. In addition, you have access to a free tutoring network and communication channels to reach out to trainers and tutors when needed.

Communication

We believe in communication, and in our boot camps, we use Slack to keep in constant contact. Slack is a great tool that enables participants to communicate with their Participant Success Manager, their trainer staff, and each other.

Feedback loops

Feedback helps us ensure we are providing the best experience for our participants, that is why we have established several feedback loops in our programs. Throughout the experience, the success team administers surveys to record participant backgrounds, demographics, goals, and program feedback, in addition to weekly sentiment assessments that enable us to make real-time changes as needed.

Quality assurance

Our programs utilises pioneering technologies to make sure that participants are receiving a valuable instructional experience. Classes are recorded and audited for data analysis and quality control, and participants have access to class recordings. This has allowed us to oversee the curriculum in real time, providing constructive feedback to our trainer team and a first-rate level of support.


Learn more about The Boot Camps at the University of Sydney by calling an admissions officer at +61 2 8310 8695 or filling out the form below.


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